Bolton Veterinary Hospital

APPOINTMENT  POLICY

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment.  Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable.  Please realize that we make a sincere attempt to see each client on time.


Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet. We recommend that animals be placed on a leash or in pet carriers before entering the waiting room.

 

PAYMENT  POLICY

Here at Bolton Veterinary Hospital we try to keep our costs down so that, in turn, we may keep your veterinary costs down. This is the reason we do not "bill" for our services. If you pay as you go, then we can do likewise, reducing the costs of medication, supplies, and bookkeeping. However, in the event of an unexpected injury or illness, we accept the following financial options. 

We accept cash, personal checks, MasterCard, Visa, Discover and debit cards. We also have an arrangement with Bank One of Chicago for a veterinary Care Credit card.  The application process is very quick and simple and the first ninety days of use are interest-free, making Care Credit extremely helpful in the event of an emergency.   Application for Care Credit may be completed online or at the hospital.


 

PATIENT  ARRIVAL  POLICY

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.

All cats must be presented in an appropriate cat carrier or on a leash.

Please keep all birds caged until the doctor enters the exam room.