Frequently Asked Questions

Here are the answers to some questions that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (860)646-6134.


What are the hospital hours?
Bolton Veterinary Hospital is open for regular hours Monday through Friday from 8am to 6pm and on Saturdays from 8am to 1pm.  We do offer extended evening hours on some weekdays.  Please call our office for more information.
East of the River Veterinary Emergency Clinic is open to all pet owners for emergency services and operates Monday through Friday from 6pm to 8am and Saturday at 1pm through Monday at 8am.
Bolton Veterinary Hospital WellCare does not have regular office hours.  It is open by appointment only.  To schedule an appointment, please call our office.

Do I need to have an appointment?
Yes. For routine services, patients are always seen by appointment.   We are most effectively and efficiently able to provide timely service to you and your pets if you schedule an appointment.
If you feel that you have an emergency with your pet, please call our office so that we will be expecting you.  In life-threatening situations, an appointment is never necessary, but a call to our office is incredibly helpful to us in order to prepare properly for your arrival.

What forms of payment do you accept?
Cash, Check, Mastercard, Visa, Discover and CareCredit

Can I make payments?
No.  In order to keep our costs and your prices as low as possible, payment is required at the time of service.

At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately 6 months of age.  Some rescue groups and shelters may have pets neutered or spayed at a younger age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.

Is it a good idea to let my pet have at least one litter?
No. There is no advantage to letting your pet have one litter. However, there are plenty of advantages to having your pet spayed or neutered. These advantages include decreasing the chances of breast tumors, cystic ovaries and uterine infections later in life; decreasing the desire to roam the neighborhood; decreasing the incidence of prostate cancer later in life; helping prevent spraying and marking; and decreasing the surplus of unwanted puppies and kittens.